We could expect the following in cases such as James's in order to be able
to diagnose the cause of such problems:
* Summary of the setup: what is connected to what and over what
medium/network, so we get a picture what is to be achieved..
* Summary, followed by a detailed description of the problem: just stating
"it doesn't work" isn't very helpful.
Note: The summaries are to allow others to see whether they can help without
needing to read the detailed description and attachements.
And provided as attachements, if applicable:
* Output of ifconfig of involved cipxx, ethx/pppx devices
* Output of route -n (route print)
* Output of ipchains or iptables ruleset (list command)
* Options files and up/down scripts of all involved cipe interfaces
* pktdump output if applicable or on request.
NOTE: Public ip-addresses can be replaced by a.a.a.a, b.b.b.b, etc for
privacy reasons, etc.
Another requirement could be: Mandatory posting of the final solution to his
problem by the poster, even it was caused by a silly overlooked mistake. Too
often threads in this mailing list are ending nowhere, which is a waste and
makes it frustrating to search for solutions in the mailing list archives.
Maybe you, or somebody else, has additional suggestions?
From: Allan Latham <alatham,AT,flexsys-group,DOT,com>
To: cipe-l,AT,inka,DOT,de <cipe-l,AT,inka,DOT,de>
Date: Monday, September 08, 2003 10:40 AM
Subject: Re: Slow file sharing performance: pidgeons lost!
that's partly my fault. As I expected large tcpdump output files I ask for
them directly rather than having them mailed to the enitre list.
In fact they are small. James could safely send them to all of us for more
thoughts on the problem. I can't forward them myself out of privacy
Maybe we could to put together a check list of information we want before
feel it's worth looking at a problem? We coud then post this as a standard
reply when insufficient information is not given on the first request.
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